What Should I Look For In A Virtual Assistant?

June 26, 2008

Every Virtual Assistant should present at least 3 professional references and 1 Character reference. The references should contain a name, phone number and/or an email address and the Virtual Assistant should confirm she has asked for permission of each reference.
The V irtual Assistantshould have a skill set matching your business requirements and needs. If you need support in a variety of areas, make sure you are partnering with a Virtual Assistant who comes with a wide range of experience in business and business operations.
Communication is vital in any business relationship. Choose a Virtual Assistant who understands and is comfortable with your communication needs. It is important for you to indicate if you require frequent contact or if you prefer minimal interaction. If you like minimal interaction then it is best to find a VA who is a self starter and knowledgeable. If you require frequent contact, you’ll want a Virtual Assistant whose client base allows plenty of time for you, and has a low amount of clients. Being clear about this from the start will prevent misunderstandings. Communication is always a two-way street.
Finding a Virtual Assistant “fit” is crucial when hiring a Virtual Assistant. Look for a Virtual Assistant with personality and level of professionalism. How easily conversation flows in your initial phone interaction usually indicates if the fit is good. If your business requires a high level of professionalism, you will want a Virtual Assistant who projects herself this way to you. If your business is not so formal, you can select a Virtual Assistant with a casual manner.
Verify the Virtual Assistant’s computer platform is the same as yours, and the skills set is the same or advanced.
Be sure the Virtual Assistant is available during the same hours you need assistance. If you need access to your Virtual Assistant during normal business hours and the time zone.
There should be a business agreement clearly defining the role of your Virtual Assistant for tax purposes and the contract should be simple yet cover all areas that are important to your business requirements.

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